Aella Bed Warranty

Aella Pets offers a 12-month limited warranty for Orthopedic Dog Bed Australia that covering manufacturing defects. Additionally, we provide a 3-year warranty for Orthopedic Memory Foam Dog Bed against memory foam sagging.

This warranty is applicable to defects arising from faulty materials or workmanship.

If you receive a product with a defect, please contact us on support@aellapets.com. We will be pleased to offer a replacement or a refund as appropriate.

Please note that our warranty does not extend to the following:

  • Normal wear and tear from washing or regular use.
  • Damage resulting from rough handling by pets, including but not limited to bites, rips, burns, tears, excessive scratching, stains, and moisture damage.
  • Damage caused by commercial usage.